Frequently Asked Questions about your bill.
We are here to help. Review our Billing FAQ or call to speak with a Financial Counselor:
Q. How can I get an itemized bill?
A. Call Customer Service at (574) 753-1752 or (800) 243-4512 extension 1752.
Q. What is an “EOB”?
A. "EOB" stands for explanation of benefits. It is NOT a bill. It simply explains your insurance coverage.
Q. Why doesn’t my insurance cover everything?
A. Not all insurance policies are the same. You should check with your insurance company to see what your particular policy covers.
Q. Why do I have to give my coverage information more than once?
A. Although this may seem repetitive, we may not always have your most recent insurance and/or personal information.
Q. If I am not asked about my insurance, should I still give it?
A. Absolutely! For the hospital to bill appropriately, we need your correct insurance information.