What does a medical home team do?

Your medical home team provides comprehensive care and services for all of your healthcare needs. It may include a doctor, nurse practitioner, nurse, and a care coordinator, as well as other health professionals like a pharmacist or a physical therapist. Along with your family and caregivers, they are here to help you get healthy, stay healthy, and get the care and services that are right for you.

Physicians or Nurse Practitioners

Physicians or Nurse Practitioners

  • Explain care options and medications in a way that’s easy to understand
  • Answer any questions that you have about your health
  • Arrange for needed additional testing or evaluation 
  • Provide clear instructions related to your care and treatment

Find a provider

Nurses and Medical Assistants

Nurses and Medical Assistants

  • Check your basic health info (height, weight, vital signs) 
  • Document details of health history and care
  • Gather information for medication refills
  • Coordinate delivery of test results to you

Request an appointment

Care Coordinators and Health Educators

Care Coordinators and Health Educators

  • Coordinate basic case management, including follow-up care
  • Provide education and disease management coaching
  • Communicate with specialists and off-site testing facilities
  • Coordinate community referrals for needed services

Receptionists and Medical Records Staff

Receptionists and Medical Records Staff

  • Schedule appointments
  • Update demographic, contact, and insurance information
  • Maintain electronic medical health records